The future is here … as the TfL effort to get staff out from behind ticket office windows and into the ticket office areas to talk to people instead has started to happen.
This was Queensway station on the Central Line earlier this week, one of the first stations where the ticket office has now closed, and staff are out on their feet instead.
Queensway
A sign up on the windows of the old ticket office told us that “Work to install additional ticket machines and to upgrade one of the two lifts will continue until May. The station will remain open during this period. The ticket windows at this station will not reopen”.
Queensway Ticket Office
There are more closures of ticket offices scheduled for later this year. We’ll be keeping watch on how many, if, and when new ticket machines get installed, and (sadly) updating our data to remove ‘Ticket office opening times’ from our database.
South Wimbledon station also closed its ticket office this week, and there are more closures to come throughout February. Most interestingly of all, we noticed that Shepherd’s Bush on the Central Line is one of those, and that it always has queues at the ticket office whenever we walk past …
Shepherds Bush Ticket Office