We’re a bit confused about the step free arrangements at London Bridge station. They recently finished building a new ‘side entrance’ into the station along with a shopping parade, and next to it, what must have cost a lot of money to build, an ‘S-bend’ style ramp with a wide guide .. for, wheelchair users right? Uh, no.
This is the sign that greets you by the entrance to the new ramp indicating that it’s for people with luggage and pushchairs only – because there’s no lift here, only escalators.
For complete step-free access at London Bridge you have to use the entrance/exit round on Borough High Street, and here’s where we spotted something else unusual – the lifts are inside their respective gatelines – meaning that if you’re a wheelchair user changing between the Jubilee and Northern you have to exit through one gateline, and then enter back through another!
This is fine if you’re on a travelcard or Freedom pass, but if you’re on Pay As You Go Oyster (or Contactless) then it will sting you for two fares, so you have to make sure that you ask the station staff to let you out of one barrier, and back into another.