We’re not sure how long it’s been there, but we just got round to noticing that there is now an electronic sign at the bottom of the main escalators at Canning Town to tell you if the next train to Woolwich or Beckton is leaving from the upper, or lower platforms.
It’s a shame it’s a small electronic sign though, tilted in the wrong direction, when what would be better would be a LARGE sign saying “Next train…” and then an arrow pointing in which direction to the platform you should take, but it’s better than nothing.
When the station first opened, there was no way of knowing and it was pot luck whether you shuffled to the right platforms or not, so at least this finally helps. It’s a bit off if you’re coming BACK from either Woolwich or Beckton though and your train is destined for Stratford but you want to go to Bank or Tower Gateway. When you change at Canning Town do you stay on the platform you came in on, or do you shuffle down to the board to check the display? It’s still a bit confusing …